Hello Scout Brings Personalized Concierge Messaging to Greystone Guest's Mobile Devices
Greystone Hotels has officially partnered with Hello Scout, a new concierge messaging service offering on-demand, mobile concierge services to all guests via text message. The service pairs hotel guests with local, knowledgeable "concierges" who provide unique, personalized insight surrounding food, events, and culture in the area. All interaction is done by text message or app so guests can access these experts without hassle.
Eric Horodas, President of Greystone Hotels, on Hello Scout:
€œAs we continue to focus on bringing in technology that only enhances our guest experience, taking the concierge concept to the digital, on-demand world is an exciting next step for our properties. Hello Scout's platform and focus on local concierges provides an upgraded personal guest experience that aligns with Greystone Hotels' commitment to providing €˜Exceptional Service' to all of our guests.€
Hello Scout will launch at the Hotel Griffon, a San Francisco Greystone property, this week and will be followed by additional properties in the coming months.
Click here to learn more about Hello Scout.
